Entira – Family Clinics & Practices in Minneapolis-St. Paul
Primary Care Clinic • South Saint Paul, MN
Ratings by platform
- Birdeye (Hugo location): 4.7/5 stars (109 reviews)
- Birdeye (Cottage Grove location): 3.1/5 stars (9 reviews)
- Facebook: 70% recommended (45 reviews)
What patients say
Patients praise
- Convenient and accessible locations
- Friendly and caring interactions with specific providers and staff members
- Efficiency in certain urgent care situations
- Long-term positive relationships reported by some patients
Common complaints
- Billing and administrative issues, including high fees and unexpected charges
- Difficulty scheduling appointments and long hold times on the phone
- Inconsistent patient service, including reports of dismissive staff or practitioners
- Concerns regarding diagnostic accuracy and patient treatment protocols
In patients' words
"Very difficult place that charges more than double the rate of my old clinic. I say difficult meaning difficult to set an appt, difficult to get a thorough visit by a doctor, difficult to pay 4th..."
— MapQuest review (sourced from Yelp)"The clinic is known for their caring and thorough staff... However, there have been some issues with appointment workers who have been accused of treating patients poorly."
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