Primary Care - Family & Internal Medicine - South County Health
Primary Care • South Kingstown, RI
Ratings by platform
- LocalityBiz (South County Internal Medicine): 1/5
- Yelp (South County Internal Medicine) (10 reviews)
What patients say
Patients praise
- Recognition from individual patients for specific, thorough, and kind physicians
- Historically high ratings for overall quality and patient experience metrics (e.g., Press Ganey awards)
- Reports of friendly office staff at certain locations
Common complaints
- Difficulties scheduling sick visits and lack of timely follow-up calls
- Concerns about office staff professionalism, including reported rudeness and lack of empathy
- Billing errors and challenges resolving diagnostic/preventive coding issues
- Reports of long wait times for appointments and in the emergency room setting
In patients' words
"After waiting all week to get in for a sick appt I came in on Friday and was told since I was ten minutes late I couldn’t be seen... I found no humanity, no compassion, and no care."
— LocalityBiz review"Dr. Sun is an outstanding doctor. She's thorough, smart, and dedicated. And to boot, she's a very kind person! Feel so lucky to have her as my doctor!"
— LocalityBiz reviewMore clinics in South Kingstown
Wakefield Primary Care
Patients praise: Compassionate/attentive providers and staff professionalism highlighted in review consensus on primarycarelist.com · Quality patient care tradition and responsiveness to calls/emails mentioned in a localitybiz.com review excerpt.
South County Health
Patients praise: Highly knowledgeable, caring, and professional staff · One-on-one personalized treatment approaches.
University Orthopedics
Patients praise: Staff and clinicians described as polite/professional and helpful · Thorough explanations and listening/attentive bedside manner.
Charlestown Urgent Care
Patients praise: Professional, compassionate, and attentive staff/doctors · Minimal wait times and efficient service.
Highbar Health
Patients praise: Professional, well-trained, and friendly staff · Clean and organized facility.
Ivy Rehab
Patients praise: exceptional, personalized care · knowledgeable, compassionate, and professional staff.
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