Primary Care - Family & Internal Medicine - South County Health
Primary Care • South Kingstown, RI
Ratings by platform
- LocalityBiz (South County Internal Medicine): 1 out of 5 stars (aggregate of user reviews) (Multiple (specific total not aggregated))
- Yelp (South County Internal Medicine): Generally positive feedback in specific reviews (10 reviews)
- LocalityBiz (South County Health Primary Care - Narragansett): Mixed ratings (ranging from 1 to 5 stars) (Multiple)
What patients say
Patients praise
- Recognition from individual patients for specific, thorough, and kind physicians
- Historically high ratings for overall quality and patient experience metrics (e.g., Press Ganey awards)
- Reports of friendly office staff at certain locations
Common complaints
- Difficulties scheduling sick visits and lack of timely follow-up calls
- Concerns about office staff professionalism, including reported rudeness and lack of empathy
- Billing errors and challenges resolving diagnostic/preventive coding issues
- Reports of long wait times for appointments and in the emergency room setting
- Systemic management concerns raised by staff, including high staff turnover and alleged toxic work environment
In patients' words
"After waiting all week to get in for a sick appt I came in on Friday and was told since I was ten minutes late I couldn’t be seen... I found no humanity, no compassion, and no care."
— LocalityBiz review"Dr. Sun is an outstanding doctor. She's thorough, smart, and dedicated. And to boot, she's a very kind person! Feel so lucky to have her as my doctor!"
— LocalityBiz review"The management style of CEO Aaron Robinson, which has fostered divisions rather than collaboration, has often been characterized by abrupt, callous, and confrontational attitudes."
— Boston Globe article reporting on an open letter from medical workersMore clinics in South Kingstown
Wakefield Primary Care | Brown University Health
Patients praise: Compassionate/attentive providers and staff professionalism highlighted in review consensus on primarycarelist.com · Quality patient care tradition and responsiveness to calls/emails mentioned in a localitybiz.com review excerpt.
Occupational Therapy
Patients praise: Highly knowledgeable, caring, and professional staff · One-on-one personalized treatment approaches.
Locations | University Orthopedics
Patients praise: Staff and clinicians described as polite/professional and helpful · Thorough explanations and listening/attentive bedside manner.
Charlestown Urgent Care – We are here when you need us.
Patients praise: Professional, compassionate, and attentive staff/doctors · Minimal wait times and efficient service.
Physical Therapy in South Kingstown, RI - Highbar Health
Patients praise: Professional, well-trained, and friendly staff · Clean and organized facility.
Physical Therapy in North Kingstown, RI | Ivy Rehab
Patients praise: exceptional, personalized care · knowledgeable, compassionate, and professional staff.
Comparing your options?
Browse other Primary Care clinics, or filter by state and specialty to compare patient ratings.