Immediate Care – South Holland, IL | Advocate Health Care
Immediate Care • South Holland, IL
Ratings by platform
- ComplaintsBoard: 1.4/5 stars (3 reviews and 23 complaints)
- BestProsInTown: Not explicitly quantified, but generally positive sentiment mentioned (32 reviews)
What patients say
Patients praise
- Attentive and compassionate medical staff in some instances
- Effective and clear explanations of diagnoses and treatment plans
- Convenient location and scheduling options
- Efficient processes for some patients (e.g., quick check-ins)
Common complaints
- Long wait times for appointments and walk-ins
- Unprofessional, uncaring, or dismissive staff behavior
- Difficulty obtaining test results or getting calls returned
- Limited availability for specific urgent care needs (e.g., gynecology)
- Poor communication and billing department issues
In patients' words
"Dr.OKAFOR is the worst Dr I’ve seen in my medical life! He yelled at me about medical records... I have decided to terminate my patient care with this entire group!"
— A-Better-Place.com user review"We visited the Advocate South Holland Center today and it was horrible. The unprofessional behavior of the staff was unacceptable. The staff has a very uncaring attitude."
— MapQuest user review"Many reviewers commend the welcoming demeanor of receptionists, noting their genuine assistance... The compassionate approach of the medical team is frequently highlighted as a key strength."
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