The Cancer & Hematology Centers
Hematology • South Holland, IL
Ratings by platform
- Birdeye: 4.8/5 (391 reviews)
What patients say
Patients praise
- Compassionate, kind, and knowledgeable medical staff and nursing teams
- High-quality specialized medical care and expertise
- Supportive and positive environment for patients
- Efficient on-site service once in the exam room
Common complaints
- Difficulties with administrative processes (billing, scheduling, and medical records transfer)
- Communication issues with staff and providers
- Occasional long wait times
- Perceived lack of prioritization of patient needs
In patients' words
"They are absolutely amazing from check in to patient care. Kind and patient even when I asked a million questions."
— LocalityBiz review"The lack of communication with Dr Souther Mashni was unfortunate. The snarky responses from some on her staff here is unacceptable. I did not feel as though my care was a priority or taken seriously."
— LocalityBiz review"My experience with CHCWM has been phenomenal and excellent. Everyone treats me well. That’s the reason I hand out the flowers. I’m grateful for the treatment I receive medically, but personally as well."
— CHC Patient StoryMore clinics in South Holland
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Patients praise: High-quality, compassionate clinical care from physicians · Providers who listen well and treat patients as individuals rather than numbers.
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UChicago Medicine South Holland
Patients praise: respectful and understanding staff · attentive and caring providers.
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Patients praise: Patient-centered care · Good listener.
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