Duly Health and Care
Hematology • South Holland, IL
Ratings by platform
- Birdeye (general): 4.7/5 (998 reviews)
- PissedConsumer: 1.5/5 (37 reviews)
What patients say
Patients praise
- High-quality, compassionate clinical care from physicians
- Providers who listen well and treat patients as individuals rather than numbers
- Effective, well-coordinated care teams for complex conditions like cancer
- Generally positive experiences with specific doctors and medical staff
Common complaints
- Frustrating and inefficient appointment scheduling processes
- Long wait times for appointments and on the phone
- Disorganized communication between departments and administrative staff
- Issues with billing accuracy, denied claims, and billing department responsiveness
- Difficulties navigating the administrative side of the organization
In patients' words
"While Dr. Asselmeier provides excellent medical care, my overall experience with Duly Health and Care has been very disappointing. Scheduling appointments is frustrating and inefficient, with long wait times both on the phone and in the office. Communication between departments seems disorganized..."
— Birdeye patient reviewMore clinics in South Holland
The Cancer & Hematology Centers
Patients praise: Compassionate, kind, and knowledgeable medical staff and nursing teams · High-quality specialized medical care and expertise.
Advocate Children's Medical Group Pediatrics
Patients praise: attentive and personable doctors · knowledgeable care providers.
Advanced Eyecare of South Holland
Patients praise: friendly and inviting atmosphere · personalized care.
UChicago Medicine South Holland
Patients praise: respectful and understanding staff · attentive and caring providers.
Joy Iskandar, DO
Patients praise: Patient-centered care · Good listener.
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