Primary Care | South Holland, IL - Advocate Health Care
Geriatric Medicine • South Holland, IL
Ratings by platform
- ComplaintsBoard.com: 1.4 out of 5 stars (based on 3 reviews) on ComplaintsBoard for Advocate Health Care general operations (23 complaints recorded on ComplaintsBoard for Advocate Health Care general operations)
- BestProsInTown (Primary Care): Not explicitly stated, but 72 total reviews listed (72 reviews)
- BestProsInTown (Immediate Care): Not explicitly stated, but 32 total reviews listed (32 reviews)
What patients say
Patients praise
- Some patients report attentive and helpful individual providers and nurses
- Positive experiences with specific staff members, such as nurse practitioners and medical assistants
- Some reports of efficient, timely service and clean facilities in specific departments like immediate care
Common complaints
- Long wait times, sometimes exceeding 1.5 hours
- Unprofessional staff behavior and perceived lack of care
- Difficulties in reaching staff or obtaining test results
- Complaints regarding billing and administrative processes
- Reports of cancelled appointments or lack of availability for certain services
In patients' words
"ZERO STARS! This facility has gone down tremendously. I have experienced nothing but turmoil in the last 2 weeks."
— Yelp review"Advocate Healthcare is a very streamlined clinic. I am called for my appointment to the minute. My doctor there is good, he listens to my concerns."
— a-better-place.com review"Patients appreciate the attentive listening and care from their doctors and nurses... Many patients feel comfortable with her [Cherlonda Howard], noting that she provides informative care tailored to their needs."
— BestProsInTown review summaryMore clinics in South Holland
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