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Primary Care | South Holland, IL - Advocate Health Care

Geriatric Medicine • South Holland, IL

★☆☆☆☆1.4/523 reviews across 1 platform

Ratings by platform

  • ComplaintsBoard.com: 1.4/5 (23 reviews)

What patients say

Patients praise

  • Some patients report attentive and helpful individual providers and nurses
  • Positive experiences with specific staff members, such as nurse practitioners and medical assistants
  • Some reports of efficient, timely service and clean facilities in specific departments like immediate care

Common complaints

  • Long wait times, sometimes exceeding 1.5 hours
  • Unprofessional staff behavior and perceived lack of care
  • Difficulties in reaching staff or obtaining test results
  • Complaints regarding billing and administrative processes
  • Reports of cancelled appointments or lack of availability for certain services

In patients' words

"ZERO STARS! This facility has gone down tremendously. I have experienced nothing but turmoil in the last 2 weeks."

— Yelp review

"Advocate Healthcare is a very streamlined clinic. I am called for my appointment to the minute. My doctor there is good, he listens to my concerns."

— a-better-place.com review

"Patients appreciate the attentive listening and care from their doctors and nurses... Many patients feel comfortable with her [Cherlonda Howard], noting that she provides informative care tailored to their needs."

— BestProsInTown review summary

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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