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Medical & Surgical Weight Loss Center - The South Bend Clinic

Weight Loss CenterSouth Bend, IN

★★★★☆4.4/5232 reviews across 2 platforms

Ratings by platform

  • The South Bend Clinic (Internal/Press Ganey Survey): 4.7 out of 5 stars (129 ratings)
  • Birdeye/Google: 4.0 out of 5 stars (103 reviews (aggregate))

What patients say

Patients praise

  • High patient satisfaction ratings for specific weight loss providers (average 4.7-4.9 range)
  • Patients reported success in weight loss journeys, noting helpful guidance and support from the weight loss team
  • Recognition of individual providers for being kind, thorough, and taking health concerns seriously

Common complaints

  • Reports of unprofessional, condescending, or rude conduct by administrative and nursing staff
  • Concerns regarding communication issues and lack of patient empathy
  • Complaints about scheduling difficulties, long wait times, and privacy issues at certain locations

In patients' words

"The whole team has been supportive from start to finish."

Patient testimonial on The South Bend Clinic website

"From the moment I stepped through the door, I was met with an atmosphere of condescension and rudeness from the office staff."

Online patient review for The South Bend Clinic

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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