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The South Bend Clinic

Primary Care • South Bend, IN

What patients say

Patients praise

  • exceptional listening skills and bedside manner
  • thorough explanations of health conditions and treatment plans
  • compassionate and patient-centered care
  • highly knowledgeable and professional staff
  • collaborative decision-making regarding health decisions

Common complaints

  • reports of feeling unheard or dismissed regarding weight concerns
  • complaints about rushed appointments
  • isolated reports of rude staff or provider behavior

In patients' words

"Dr Swan is amazing. She listens well and makes you feel heard and taken care of."

— rater8 review for Dr. Bailey Swan

"I feel like a real human being with Dr Zaidi not just one more patient for the doctor's numbers."

— Healthgrades review for Dr. Sidrah Zaidi

"Dr Murphy is by far THE BEST doctor I have ever had. He listens, he explains in easy to understand terms, offers options and makes my health care a team experience every time."

— Saint Joseph Health System review for Dr. Frank Murphy

"If you are overweight he will not listen to you... I’ve learned about a lot of women who are going undiagnosed... because doctors like this do not take the time to look beyond the weight."

— Healthgrades review for Dr. Douglas David

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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