Chronic Pain Management
Pain Medicine • South Bend, IN
Ratings by platform
- The South Bend Clinic (internal Press Ganey surveys) and Healthgrades: 4.5 to 4.8 out of 5 (434+ ratings for individual providers at South Bend Clinic)
- Birdeye (Pain Management Group, LLC): 3.3 out of 5 (23 reviews)
- WebMD (Dr. Kevin Drew): 2.5 out of 5 (72 ratings)
What patients say
Patients praise
- Physicians perceived as professional, thorough, and knowledgeable
- Patients feeling heard and seen during appointments
- Clear communication regarding treatment plans and procedures
- Friendly and welcoming office environments reported at some clinics
Common complaints
- Excessive wait times at certain facilities
- Complaints regarding physician bedside manner and lack of time spent with patients
- Frustration with administrative management and communication in some offices
In patients' words
"It is amazing to feel seen and heard versus just being someone to fill the next 15-30 mins."
— Healthgrades review for Dr. Rachael Harris Sprunger"The way you manage your office is the poorest I’ve ever experienced in a medical facility. Wait time is ridiculous, always get seen about an hour after my appointment time."
— Birdeye review for Pain Management Group, LLC"The doctor didn’t come into my room until 4:23pm. The doctor said hello, and immediately criticized me for the write up."
— WebMD review for Dr. Kevin DrewMore clinics in South Bend
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Patients praise: Some patients report professional and helpful staff experiences · Specific providers receive high satisfaction ratings for care quality and communication.
Memorial Pain Control Center
Patients praise: courteous staff · thorough explanations of conditions and treatments.
Primary Care Partners of South Bend
Patients praise: Compassionate and caring staff/providers · Providers who actively listen and take time with patients.
Ophthalmology | The South Bend Clinic
Patients praise: Exceptional professionalism and clinical care · Clear communication and unhurried appointments.
Family Medicine Physicians
Patients praise: exceptional listening skills and bedside manner · thorough explanations of health conditions and treatment plans.
Posture and Flexibility Chiropractic South Bend
Patients praise: friendly and helpful staff · effective treatment for pain relief and mobility.
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