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Advanced Ophthalmology of Michiana

Ophthalmology • South Bend, IN

★★★★★4.8/51,014 reviews across 2 platforms

Ratings by platform

  • Demandforce: 4.8/5 (1,014 reviews)
  • Yelp: 2.0 stars (4 reviews)

What patients say

Patients praise

  • friendly and professional interactions with some doctors and staff
  • positive experiences with pediatric eye care and exams
  • efficient service for some patients

Common complaints

  • reports of rude or condescending office staff and doctors
  • difficulties with billing or unresponsive communication regarding payments
  • issues with the quality, warranty, or customer service related to prescription eyewear purchased on-site

In patients' words

"Terrible customer service and condescending attitudes."

— uscompanies.net review

"charges you a bill you already paid. does not answer phone or email for you to pay them making the bill go late or defaulting even though you already paid it. does not have a voicemail."

— Yelp review (via MapQuest)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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