Eye Doctor | Advanced Ophthalmology of Michiana | Near Northwest
Ophthalmology • South Bend, IN
Ratings by platform
- Demandforce: 4.8 out of 5 stars (based on 1014 reviews) (1014)
- Yelp: 2.0 stars (4 reviews (displayed on MapQuest via Yelp))
What patients say
Patients praise
- friendly and professional interactions with some doctors and staff
- positive experiences with pediatric eye care and exams
- efficient service for some patients
Common complaints
- reports of rude or condescending office staff and doctors
- difficulties with billing or unresponsive communication regarding payments
- issues with the quality, warranty, or customer service related to prescription eyewear purchased on-site
- allegations of a toxic work environment from employee perspectives
In patients' words
"They engage with him and make games out of the exam to keep him at ease! I wouldn't be comfortable taking him anywhere else! The front office staff, techs and doctors are great!"
— My Vision Care review"Terrible customer service and condescending attitudes."
— uscompanies.net review"charges you a bill you already paid. does not answer phone or email for you to pay them making the bill go late or defaulting even though you already paid it. does not have a voicemail."
— Yelp review (via MapQuest)More clinics in South Bend
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