CityMD
Urgent Care • Somerville, NJ
Ratings by platform
- Yelp: 3.1/5 (8,483 reviews)
- Sitejabber: 1.8/5 (28 reviews)
- ComplaintsBoard: 1.0/5 (9 reviews)
What patients say
Patients praise
- Generally accepted as a convenient option for quick care
- High standards of general medical care reported in some instances
Common complaints
- Billing disputes and issues with insurance/co-pays
- Poor or rude customer service and communication difficulties
- Long wait times and disorganized front desk operations
- Perceived medical incompetence or lack of thoroughness in care
- Challenges with follow-up appointments and prescription management
In patients' words
"This is the worst experience ever with any urgent care or health care provider. It took me three trips, wasted hours of my time for nothing."
— Better Business Bureau complaintMore clinics in Somerville
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