Wentworth-Douglass Express Care
Urgent Care • Somersworth, NH
Ratings by platform
- Yelp: 4.0/5 (32 reviews)
What patients say
Patients praise
- kind, patient, and thorough medical staff and providers
- good communication and attentive care
- effective treatment for non-emergency illnesses and injuries
- welcoming environment for families and children
Common complaints
- billing and invoicing issues, including surprise bills from separate physicians
- confusing billing processes regarding in-network vs out-of-network status
- long wait times
- occasional experiences of staff being minimally engaged
In patients' words
"The doctor we saw was fantastic and I am really grateful for him, the billing however will make us never come back. . . I don't recommend this place, as some other reviews state the surprise bills are not worth it."
— LocalityBiz Review"False advertising. Is Wentworth Douglass Express care but the drs bill separately from Wentworth Douglass. What this meant was the facility was in network but the drs staffing it were not."
— Yelp Review"At Wentworth-Douglass Express Care, patients consistently rave about the exceptional level of care they receive in urgent situations. Many highlight the quick service and welcoming environment, where dedicated staff and skilled providers promptly attend to medical needs with compassion and professionalism."
— Urgent Care List SummaryMore clinics in Somersworth
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Patients praise: Professional, kind, and thorough medical staff/doctors · Welcoming environment and effective patient care for urgent needs.
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Patients praise: High patient ratings for individual providers in physical medicine and rehabilitation (typically 4.7-4.9 stars) · Many positive patient reviews for specific specialists at the Somersworth facility.
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