Express Care Clinic | Wentworth-Douglass Hospital
Urgent Care • Somersworth, NH
Ratings by platform
- Yelp/MapQuest: 4.0 out of 5 stars (32 reviews (on Yelp/MapQuest))
What patients say
Patients praise
- Professional, kind, and thorough medical staff/doctors
- Welcoming environment and effective patient care for urgent needs
- Good communication and empathetic bedside manner
- Efficient check-in processes for some patients
Common complaints
- Complex and unexpected billing practices (double billing, separate facility and provider charges)
- Long wait times during busy periods
- Perception of poor value for cost/insurance deductible impact
In patients' words
"Staff is really, really great here however that’s where the good ends... The way they bill your insurance multiple times is totally unethical and always results in you fronting the bill and it going towards your deductible."
— LocalityBiz review"Great communication. Doctors who listen-SO REFRESHING!"
— Yelp review via MapQuestMore clinics in Somersworth
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