Las Ventanas de Socorro | Assisted Living in Socorro, TX
Assisted Living Facility • Socorro, TX
Ratings by platform
- Various aggregator and nursing home review sites: 3 out of 5 stars (CMS Overall Rating average) (varied across platforms (e.g., 3.7/5 from 107 reviews reported by one source))
What patients say
Patients praise
- some residents and families report personal, dedicated care
- favorable feedback regarding therapy services and facility environment for some residents
- high ratings on specific quality measures like CMS clinical outcomes for some periods
Common complaints
- reports of understaffing and inadequate nursing hours
- concerns regarding medication administration and wound care follow-up
- complaints about unresponsive or unprofessional staff
- allegations of poor management, cleanliness issues, and dirty environment
- difficulties in contacting case management and receiving timely communication
- numerous health inspection deficiencies and complaint-based citations in CMS records
In patients' words
"They report unprofessionalism, noting nurses were distracted by the Super Bowl and on their phones. They describe the staff as horrible and uncaring."
— Seniors.fyi review summary"One review mentions difficulty in retrieving a deceased resident's belongings, suggesting staff may have kept them. Complaints about lack of medication or supplies, and difficulty in contacting case management."
— MyCaringPlan review summaryMore clinics in Socorro
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