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Healthy Horizons Clinic

Internal Medicine • Socorro, TX

What patients say

Patients praise

  • Physicians described as knowledgeable, professional, and thorough
  • High appreciation for doctors who take time to listen and explain treatments
  • Compassionate care for complex or long-term health issues
  • Convenience of same-day or timely appointments in some practices
  • Friendly and supportive office staff in well-regarded practices

Common complaints

  • Long wait times at medical offices
  • Rudeness or poor communication from office staff and medical assistants
  • Difficulties with prescription refills and pharmacy communication
  • Perceived lack of compassion or failure to listen to patient concerns
  • Frustrating administrative or scheduling issues

In patients' words

"Dr. Ugarte is he worst Physician in El Paso TX... I called him several times, he never returned any of our calls."

— WebMD Care review

"My elderly parents go with him with an appointment and wait an [average] of 4 to 5 hours... This place is a real joke!!"

— Healthgrades review

"I have known Dr. Jon Stuebner for about forty years... [He] gives practical and medical professional advice. I highly recommend Dr. Jon Stuebner."

— Healthgrades review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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