Walk-In Clinic & Urgent Care in Smyrna, TN | AFC
Walk-In Clinic • Smyrna, TN
Ratings by platform
- Google My Business: 4.3 out of 5 stars (1511 reviews)
- AFC Smyrna Official Website: 5.0 out of 5 stars (self-reported) (1456 reviews)
What patients say
Patients praise
- exceptional and compassionate care from providers like Dr. Head
- efficient and fast service for walk-in visits
- welcoming and professional medical staff
- convenient hours and accessible service model
Common complaints
- occasional unfriendly or rude staff behavior
- difficulty reaching staff via the phone system
- inconsistent quality of care depending on the specific provider present
In patients' words
"I thought the check-in process was very simple. I liked how you could see who was in line before you... Dr Head was empathetic and kind to my concerns."
— LocalityBiz User Review"Dr Head is the most caring Dr I have seen in some time... now he could have a better staff they're not very friendly and the receptionist is a little rude but I would go back in a heartbeat he is the best."
— Google My Business User Review"The only thing I would change is their phone system - it’s hard to get through and talk to an actual person."
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