Smyrna - CareNow Urgent Care
Urgent Care • Smyrna, TN
Ratings by platform
- Birdeye (primarily sourced from Google): 4.8 out of 5 stars (1,677 reviews)
- PissedConsumer/Yelp-related platforms: 1.5 out of 5 stars (64 reviews)
What patients say
Patients praise
- Friendly and professional front desk and medical staff
- Clean and organized facility environment
- Attentive and thorough care provided by specific practitioners
- Convenience and accessibility of services
Common complaints
- Long wait times for service
- Concerns regarding billing practices and insurance processing
- Perceived lack of thoroughness or misdiagnosis by medical staff
- Dissatisfaction with treatment plans or perceived under-treatment
In patients' words
"The front desk lady was very helpful and friendly. The nurse and the doctor were very nice. The doctor was very attentive to my needs, while at the clinic."
— Patient review on Birdeye"I went to the Smyrna, TN location... complaining of head and chest congestion... I was audibly wheezing, but the provider insisted my lungs were clear. ... I got progressively worse... and saw my primary care physician who prescribed steroids and an antibiotic. He said I was bordering on pneumonia."
— Patient complaint on PissedConsumer"Speed of service/efficiency needs VAST improvements. If you're in need of an Urgent Care, we cannot recommend this location."
— Patient review on Yelp/MapQuestMore clinics in Smyrna
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