American Family Care
Urgent Care • Smyrna, TN
Ratings by platform
- Google My Business: 4.3/5 (1,511 reviews)
- Yelp: 2.5/5 (64 reviews)
- Solv Health: 4.6/5 (306 reviews)
What patients say
Patients praise
- Friendly, empathetic, and professional medical and office staff
- Efficient, quick, and timely service for many patients
- Convenient hours and no-appointment policy
- Easy online check-in and scheduling process
- Comprehensive on-site services including labs and X-rays
Common complaints
- Difficulty reaching the office via phone system
- Wait times during peak hours
- Occasional complaints regarding bedside manner or perceived irritability of nursing staff
- Perception of being rushed or overly quick prescription practices
In patients' words
"The Doctor who attended me, Dr. Head, was absolutely awesome. Came in to the room with a great bedside manner. Very personable but also maintained professionalism."
— Patient review on LocalityBiz"The only thing I would change is their phone system - it’s hard to get through and talk to an actual person."
— Patient review on LocalityBizMore clinics in Smyrna
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