Surgical Care in Smyrna, TN | TriStar StoneCrest Medical Center
Surgery (General, Robotic, and Vascular) • Smyrna, TN
Ratings by platform
- CMS/HCAHPS and U.S. News: Patient experience rating of approximately 63% and 3 out of 5 stars (U.S. News) (1,033 surveys (Homefacts data))
- Birdeye and Healthgrades: 4.1/5 (Birdeye) and 72% recommendation rate (Healthgrades) (3,391 reviews (Birdeye))
What patients say
Patients praise
- Recognition for surgical care, including the Surgical Care Excellence Award from Healthgrades
- Some patients report attentive care from nursing and medical staff
- Specific positive experiences with individual doctors and surgical staff reported in reviews
Common complaints
- Concerns regarding billing practices, including potential overbilling and slow refund processes
- Reports of unprofessional staff behavior in the emergency department
- Inconsistent communication from nursing and medical staff
- Complaints about cleanliness and slow response times to patient requests
In patients' words
"Started off trying shots therapy but no luck had to do surgery and dr Greenberg was wonderful along with staff then the staff at surgery center was also great"
— Healthgrades review"My daughter had a baby 8 weeks early very scary but everyone was great I give them a 10 + BUT ON DEC 3RD my daughter took baby to er bout 930 pm because he wasn't breathing well turns out he was fine but whoever the er dr was was very rude..."
— Birdeye reviewMore clinics in Smyrna
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