Vanderbilt Children's Primary Care Smyrna
Pediatrics • Smyrna, TN
Ratings by platform
- LocalityBiz: Low ratings (e.g., 1-star) mentioned in some reviews (Multiple individual reviews cited)
- Vitals.com for specific provider: 4.9/5 stars for Dr. Carlenda Smith (15 ratings and 5 written reviews)
What patients say
Patients praise
- High quality of care from individual providers (e.g., Dr. Carlenda Smith)
- Providers are described as kind, supportive, and trustworthy
Common complaints
- Long wait times
- Difficulty scheduling new patient appointments
- Dissatisfaction with call center staff and customer service tone
In patients' words
"I feel resentful due to the long waiting time. Everyone who was with us has seen the doctor, and on top of that, people who came after us have also been seen. We are still stuck in the waiting room."
— LocalityBiz Review"Dr. Smith is a great doctor , she always answers any questions I have and shows care in my kids regarding what ever Issue they have regarding the visit . I would highly recommend Dr. Smith she Is amazing !"
— Vitals.com Review for Dr. Carlenda SmithMore clinics in Smyrna
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