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No. 1 Pediatricians in Smyrna, TN | Pediatric Care Services

PediatricsSmyrna, TN

★★★★☆4.4/562 reviews across 4 platforms

Ratings by platform

  • Healthgrades (Dr. Derek Johnson): 4.6/5 stars (22 reviews)
  • Healthgrades (Dr. Joshua McCollum): 4.1/5 stars (23 reviews)
  • Healthgrades (Dr. Felisa Gilbert): 4.5/5 stars (11 reviews)
  • Healthgrades (Dr. Rachel Ricafort): 5.0/5 stars (6 reviews)

What patients say

Patients praise

  • Knowledgeable, thorough, and compassionate pediatricians
  • Good bedside manner with children
  • Clean office environments

Common complaints

  • Difficulty scheduling appointments and long wait times
  • Unresponsive or unhelpful front desk staff/communication issues
  • Perceived lack of care coordination or disorganized office administration

In patients' words

"He is not only knowledgeable and thorough, but possesses a great bedside manner. He is readily available to answer questions, compassionate, funny, and provides good customer service."

Healthgrades (Dr. Derek Johnson)

"This was just a reminder why I drive out of the way to the Nolensville location. In the past I have found this to be the most unprofessional Doctors office I've ever experienced."

LocalityBiz (Nurture Pediatrics)

"No one ever answers the phone when you call. It took us 4 days of 5 or more calls a day and leaving several Messages before we finally got an appointment for my daughter."

LocalityBiz (TN Medicine and Pediatrics)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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