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Family Care Center

Behavioral Health • Smyrna, TN

★★★★☆3.6/548 reviews across 1 platform

Ratings by platform

  • Healthgrades: 3.6/5 (48 reviews)

What patients say

Patients praise

  • attentive and compassionate care from individual providers
  • personalized treatment plans
  • convenient access to telehealth options
  • inclusive environment for mental health support

Common complaints

  • unprofessional staff and behavior
  • poor communication and responsiveness
  • lengthy administrative processes and difficulty scheduling
  • outdated or unsatisfactory testing experiences

In patients' words

"Communication is non-existent. They do not answer the phone. They only respond to 1 out of every 4 emails and, despite offering a text option, don’t really respond to that either."

— LocalityBiz review of Sabin Behavioral Health

"Excellent care, listens to you, and don’t judge you. Listens to your concerns as an individual, Great carrying doctor."

— Healthgrades review of Dr. Michael Hill

"Many clients value the attentive care provided by practitioners... Some patients mention challenges with administrative processes, particularly regarding prescription refills and insurance coordination."

— Wheree review of Reform Psychiatry LLC

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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