Volunteer Behavioral Health Care System
Behavioral Health • Smyrna, TN
What patients say
Patients praise
- Highly attentive and caring physicians and nurses
- Professional, organized, and clean clinic environments
- Efficient and quick service at urgent care locations
- Empowering patient-centered communication
Common complaints
- Rudeness or unhelpfulness of front desk and administrative staff
- Long wait times for test results or appointments
- Billing and overpayment refund issues
- Perceived lack of empathy or dismissiveness from specific providers in emergency or specialized care settings
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