North Shore Cancer Care Center, Skokie, IL | City of Hope
Cancer Care • Skokie, IL
Ratings by platform
- Birdeye: 3.6/5 stars (46 reviews (for Chicago location in Zion, IL))
- Healthgrades: 91% patient recommendation rate (Not specified (for Zion, IL location))
What patients say
Patients praise
- Compassionate, knowledgeable, and professional medical staff
- High quality of care for cancer treatment
- Friendly and supportive nursing teams
Common complaints
- Long wait times for appointments
- Frustration with administrative changes and patient communication (post-acquisition)
- Concerns over billing practices and facility fees
- Perceived decline in patient-centered care compared to previous management (CTCA)
In patients' words
"From the moment you check in, they go above and beyond to make sure you get the best possible care and top quality treatment."
— Patient review for Hematology/Oncology of the North Shore"This place has changed so much since they were CTCA. They no longer put their patients needs first. What used to be a wonderful facility has turned to greed and causing patients inconvenience!"
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