Genesis Orthopedics & Sports Medicine
Radiology • Skokie, IL
Ratings by platform
- Ratings.MD: 4.8/5 (4,461 reviews)
- Yelp/MapQuest: 3.0/5 (14 reviews)
What patients say
Patients praise
- Knowledgeable and skilled staff/providers
- Attentive and personalized care in physical therapy
- Effective communication regarding treatment plans
- Professionalism and thorough diagnostic skill
Common complaints
- Difficulty with billing and administrative responses
- Reports of long wait times for appointments
- Customer service responsiveness issues
- Failure to resolve some filed complaints according to Better Business Bureau
In patients' words
"The customer service here is horrible. Every appointment I've had I've always had to wait at least 45 minutes. They never apologize for the wait."
— Yelp user review (via MapQuest)More clinics in Skokie
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