Contact Skokie | Mri & Physical Therapy Only - Genesis Orthopedics
Radiology • Skokie, IL
Ratings by platform
- Ratings.MD: 4.8 out of 5 (4,461 verified ratings)
- Yelp/MapQuest (aggregated): 3.0 out of 5 (14 reviews)
What patients say
Patients praise
- Knowledgeable and skilled staff/providers
- Attentive and personalized care in physical therapy
- Effective communication regarding treatment plans
- Professionalism and thorough diagnostic skill
Common complaints
- Difficulty with billing and administrative responses
- Reports of long wait times for appointments
- Customer service responsiveness issues
- Failure to resolve some filed complaints according to Better Business Bureau
In patients' words
"Patients consistently praise Genesis Orthopedics for compassionate, knowledgeable orthopedic care and clear communication. Providers are described as attentive, respectful, and thorough."
— Ratings.MD Verified Ratings & Reviews"The customer service here is horrible. Every appointment I've had I've always had to wait at least 45 minutes. They never apologize for the wait."
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