Anticoagulation Clinics - Duly Health and Care
Anticoagulation Clinic • Skokie, IL
Ratings by platform
- PissedConsumer: 1.5 out of 5 stars (based on 37 reviews) (37 reviews)
- Yelp (Glen Ellyn location): 1.5 out of 5 stars (based on 374 reviews) (374 reviews)
What patients say
Patients praise
- Positive experiences with individual doctors and medical providers
- Efficient lab experiences in some instances
- Generally high satisfaction ratings for individual providers across the network
Common complaints
- Disorganized and problematic billing practices leading to unexpected charges
- Difficulties with scheduling and canceling appointments without consent
- Poor communication from administrative staff and representatives
- Concerns regarding poor office management and customer service interactions
- Reports of insurance coverage issues and lack of clarity on payment policies
In patients' words
"Their billing department is extremely disorganized. They seem unable to properly bill insurance, manage denied claims, or accurately post insurance and self-pay payments."
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