Urgent Care - Sioux Falls Specialty Hospital

Patients praise

• High patient satisfaction and recommendation rates (consistently reported at 85% or higher).
• Strong nurse and doctor communication.
• Clean and quiet environment.
• Staff responsiveness and quick, friendly care in urgent care settings.
• Efficient, streamlined processes.

Common complaints

• Care transition communication scores are lower compared to other metrics, with 33% of patients reporting sometimes or never understanding their care upon leaving the hospital.