Urgent Care - Sanford Health
Urgent Care • Sioux Falls, SD
Ratings by platform
- Birdeye/General aggregators (69th & Minnesota): 3.7/5 stars (~30 reviews)
- UrgentCareMap (26th & Sycamore): 3.1/5 stars (54 reviews)
- Google (32nd & Ellis): 3.1/5 stars (24 reviews)
- Google (Downtown Clinic): 4.1/5 stars (12 reviews)
What patients say
Patients praise
- some patients report friendly and professional service
- convenient walk-in availability and extended hours at certain locations
- efficient care for non-life-threatening conditions compared to ERs
- positive experiences with specific doctors and staff members
Common complaints
- long wait times during busy hours
- perceived unprofessionalism or lack of empathy from some staff/providers
- concerns regarding misdiagnosis or inadequate treatment plans
- dissatisfaction with communication style of nursing or front desk staff
In patients' words
"My son came in... was sent home... less than 12 hours later he is in emergency surgery to get a very large clot removed. Ineptitude at the very least."
— Birdeye review"I thought the front desk staff were very nice and polite as well as professional. However, the nurse I got was incredibly rude and judgmental."
— LocalityBiz review"patients particularly appreciate the facility's shorter wait times compared to emergency rooms and the attentive care from providers like Dr. Megan."
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