Mental Health Services & Therapies
Behavioral Health and Psychiatry • Sioux Falls, SD
Ratings by platform
- Rehab.com (Avera Behavioral Health Hospital): 2.42/5 (190 reviews)
- Birdeye (Concordia Mind Health): 4.4/5 (36 reviews)
- Rehab.com (Avera Medical Group Behavioral Health Clinic): 2.43/5 (7 reviews)
- Healthgrades (Avera Behavioral Health): 1/5 (2 reviews)
- TherapyDB (Encompass Mental Health, LLC): 5.0/5 (7 reviews)
- TherapyDB (Sioux River Mental Health Services, LLC): 5.0/5 (4 reviews)
- Birdeye (Elevate Minds Psychiatry): 4.5/5 (17 reviews)
What patients say
Patients praise
- Compassionate and active listening by specific practitioners and staff
- Personalized treatment plans and effective medication management
- Welcoming, clean, and calm environments in certain clinics
- Successful treatment outcomes for some patients (e.g., TMS and Spravato services)
- Growing community awareness and decreasing stigma regarding mental health support
Common complaints
- Long waitlists and difficulty scheduling appointments
- Shortage of mental health providers and high turnover rates
- Concerns regarding dismissive, unprofessional, or cold bedside manner from some providers
- Billing and insurance issues or lack of clarity about coverage
- Systemic barriers such as cost, transportation, and unmet basic needs (housing, food) impacting access to care
- Perceived lack of compassionate or individualized care in some larger institutional settings
In patients' words
"This is without a doubt the worst place to be admitted, if you truly love your loved ones do not bring them to this place... I would never recommend this service to anyone."
— Rehab.com user review of Avera Behavioral Health Hospital"Concordia Mind Health has saved my life. Everyone has worked tirelessly to find something that is finally working for. They are so happy to help."
— Birdeye user review of Concordia Mind Health"An hour before my regularly scheduled appointment, they fired her and then sent out a mass email falsely claiming she left... I had to make [a change]..."
— Birdeye user review of Elevate Minds PsychiatryMore clinics in Sioux Falls
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