Avera Behavioral Health Hospital, SD
Behavioral Health and Psychiatry • Sioux Falls, SD
Ratings by platform
- Birdeye: 2.4 out of 5 stars (210 reviews)
- TrustAnalytica: 2.5 out of 5 stars (101 reviews)
- TrustReviewers: 2.9 out of 5 stars (60 reviews)
What patients say
Patients praise
- modern, well-stocked, and organized facility aesthetics
- some staff described as amazing, friendly, and helpful by employees
- efficient charting and software systems for staff
Common complaints
- rude, condescending, and uncaring staff
- poor communication and difficulty scheduling appointments
- concerns over discharge processes and lack of follow-up care
- patients feeling treated like a number or degraded by staff
In patients' words
"They don't care about the patients and that is a very serious issue when this is a mental hospital. They never get back to you and are just overall an absultely horrible facility."
— TrustReviewers.com"Went to behavioral health urgent care with the exception of the lady at the front desk and the nurse practitioner the staff was rude, condescending and just about pushed me out the door. Very rude and lacking in compassion."
— Birdeye"The amazing, friendly, helpful staff at this teaching facility along with the beautiful aesthetic of a modern-day, well-stocked and organized (administration and environmentally) hospital..."
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