MedStar Health: Urgent Care in Silver Spring
Urgent Care / Walk-In Clinic • Silver Spring, MD
Ratings by platform
- Apple Maps: 2.3/5 stars (Apple Maps) (79 reviews)
- Washington Consumers' Checkbook: 7 consumer ratings (general positive/mixed) (7 reviews)
What patients say
Patients praise
- Knowledgeable and accurate medical staff
- Clean environment
- Convenience of online check-in/scheduling for some patients
- Compassionate care from providers
Common complaints
- Long wait times despite having appointments
- Staff attitude and customer service issues at the front desk
- Perceived understaffing leading to delays
- Frustration with appointment efficacy
In patients' words
"The PA was great. Made appointment for 10:40 am. Waited 2 hours and 15 minutes... appointments mean nothing at that point."
— LocalityBiz/Yelp contributor"It is so quick when you make an appointment. My dr was so accurate and very knowledgeable! She was also compassionate..."
— LocalityBiz/Yelp contributorMore clinics in Silver Spring
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