Healthy Steps - Silver Spring Family Doctors & Internists - myPrivia
Internal Medicine • Silver Spring, MD
Ratings by platform
- Birdeye (aggregated): 4.8 out of 5 stars (329 reviews (aggregated platform))
What patients say
Patients praise
- High-quality clinical care and medical knowledge of providers
- Friendly and thorough medical staff
- Personalized and unhurried bedside manner of Dr. Baksh
- Helpful communication via text/messages regarding care
Common complaints
- Billing and financial disputes
- Disputes over insurance coverage and "out-of-network" status
- Difficulties scheduling appointments for existing patients
- Reports of unprofessional conduct regarding patient discharge after complaints
In patients' words
"It's apparent if you call them out on fraudulent charges they don't want to deal with you. Would give zero stars if it was an option. They also put the bill into collections with less than 90 days since the service..."
— A-Better-Place / LocalityBiz reviews"Came here for a physical exam. The staff was extremely friendly and thorough explaining everything that was going to be done. Doctor Baksh was very nice and very friendly. She moves at a fast pace without making the examination feel rushed. Definitely a good experience overall."
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