Holy Cross Health Cancer Center
Cancer Care • Silver Spring, MD
Ratings by platform
- Yelp: 2.0 out of 5 stars (Yelp) (324 reviews)
- Leapfrog Group: 79% to 94% Top Box Scores (Domain-specific outpatient ratings) (Varies by domain)
- Women's Choice Award data source: 59% Inpatient Recommendation Rate
What patients say
Patients praise
- Highly regarded clinical staff and doctors for expertise and caring attitudes
- Positive patient feedback for specific outpatient and radiation therapy services
- Achieved high scores in billing ethics and healthcare equity evaluations
- Strong patient satisfaction ratings in elective outpatient surgery domains
Common complaints
- Complaints regarding facilities cleanliness and maintenance
- Issues with staff responsiveness and communication
- Long wait times in emergency settings
- Concerns regarding hospital readmission rates and care coordination
- Isolated reports of serious medical disputes and patient care grievances
In patients' words
"I wish I had more stars to give to Dr. Patel and the staff... We really appreciate his straight -- and understandable -- talk, his caring attitude, and of course his expertise. The staff are as friendly as they are efficient."
— Review for Holy Cross Radiation Treatment Center"There are few ERs worse than Holy Cross... Horrible experience. Have been waiting in waiting area for two and half hours so far."
— Patient review for Holy Cross Hospital emergency servicesMore clinics in Silver Spring
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