Shiprock - Northern Navajo Medical Center | Healthcare Facilities
Social Services • Shiprock, NM
Ratings by platform
- CMS HCAHPS (Patient Experience Survey): 2 out of 5 stars (119 patient surveys)
- MedicalRecords.com: 3.2 out of 5 stars (30 reviews)
- Google My Business: 2.6 out of 5 stars (71 ratings)
What patients say
Patients praise
- Appreciation for the presence of the hospital as a key community resource
- Some staff members (nurses and doctors) are described as professional, awesome, or caring
- Positive feedback specifically regarding the dental department's care and concern
Common complaints
- Long wait times at the emergency department and for appointments
- Perceived rudeness or unprofessionalism from some front desk and administrative staff
- Concerns regarding cleanliness and sanitation of the facility
- Communication issues with nurses and doctors regarding diagnoses and care plans
- Difficulty scheduling follow-up appointments
In patients' words
"The dental dept's doctors and staff were awesome. They treated me with care and concern. Definitely recommend"
— MedicalRecords.com"This place is busy, but the nurses and doctors are usually awesome. The people you catch at the front desk can be rude, but I’m very thankful That this hospital is there for the people thank you"
— LocalityBiz"Don't come to the ER if you value your time and your life. ABANDON ALL HOPE, YE WHO ENTER HERE!"
— MedicalRecords.comMore clinics in Shiprock
Northern Navajo Medical Center Outpatient Clinic
Patients praise: Some staff are described as professional and caring · Positive experiences with specific departments like dental and ophthalmology.
Locations | Eye Associates for New Mexico
Patients praise: Skilled and professional surgeons and doctors · Caring and positive bedside manner from some providers.
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