Northern Navajo Medical Center Outpatient Clinic
Social Services • Shiprock, NM
Ratings by platform
- CMS HCAHPS: 2 out of 5 stars (overall patient satisfaction) (119 completed surveys)
- Google Ratings: 2.60 out of 5 stars (72 reviews)
- MedicalRecords.com: 3.2 out of 5 stars (30 reviews)
What patients say
Patients praise
- Some staff are described as professional and caring
- Positive experiences with specific departments like dental and ophthalmology
- The hospital is recognized as a necessary primary resource for the local community
- Quietness within the facility is rated above national averages
Common complaints
- Long wait times in the emergency room
- Dissatisfaction with staff communication and professional behavior
- Concerns regarding facility cleanliness and hygiene
- Difficulty scheduling appointments and reaching staff by phone
- Reports of perceived poor quality of care and misdiagnoses
In patients' words
"Don't come to the ER if you value your time and your life. ABANDON ALL HOPE, YE WHO ENTER HERE!"
— MedicalRecords.com review"Most of the staff is great and act very professional. On the the other hand. SOME of native staff can be rude and unpleasant. Even "lazy" at times."
— LocalityBiz user review"He was caring , listened to my concerns and provided the treatment I needed. He was pleasant and helpful with advice on how to handle my concerns."
— Healthgrades provider reviewMore clinics in Shiprock
Shiprock - Northern Navajo Medical Center | Healthcare Facilities
Patients praise: Appreciation for the presence of the hospital as a key community resource · Some staff members (nurses and doctors) are described as professional, awesome, or caring.
Locations | Eye Associates for New Mexico
Patients praise: Skilled and professional surgeons and doctors · Caring and positive bedside manner from some providers.
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