Shiprock - Northern Navajo Medical Center | Healthcare Facilities
Radiology • Shiprock, NM
Ratings by platform
- CMS HCAHPS / Momentary Labs: 2 out of 5 stars (119 patient surveys)
- MedicalRecords.com: 3.2 out of 5 stars (average) (30 reviews)
What patients say
Patients praise
- Some staff, particularly in dental and some nursing departments, are praised for being professional and caring
- Convenience as a local healthcare resource on the reservation
- Positive experiences noted by some patients regarding specific medical outcomes
Common complaints
- Long wait times, particularly in the emergency department
- Rudeness and unprofessional behavior from some front-desk and clinical staff
- Concerns regarding cleanliness and hospital hygiene
- Difficulties with administrative processes, including appointments and phone communication
- Perceived poor communication from nursing and medical staff
In patients' words
"Worst hospital ever! I wish i could give it a 0 stars but unfortunately its the only hospital on this of the navajo reservation. They dont care about patients, they hardly clean the hospital..."
— LocalityBiz patient review"Don't come to the ER if you value your time and your life. Abandon all hope, ye who enter here!"
— MedicalRecords.com patient review"This place is busy, but the nurses and doctors are usually awesome. The people you catch at the front desk can be rude, but I’m very thankful That this hospital is there for the people."
— LocalityBiz patient review"He was caring , listened to my concerns and provided the treatment I needed. He was pleasant and helpful with advice on how to handle my concerns."
— Healthgrades patient reviewMore clinics in Shiprock
Northern Navajo Medical Center - Share NM
Patients praise: Some staff, including specific doctors and nurses, are reported as professional, caring, and awesome · Positive experiences in specific departments such as dental.
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Patients praise: Skilled and professional surgeons and doctors · Caring and positive bedside manner from some providers.
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