Shiprock Rotation | Internal Medicine Residency Program
Internal Medicine • Shiprock, NM
Ratings by platform
- Momentary (CMS HCAHPS data): 2 out of 5 stars (119 patients)
- WebMD: 5 out of 5 stars (for an individual physician) (1 review)
What patients say
Patients praise
- Quiet hospital environment rated above national average
- Dedicated staff providing creative solutions to complex patient care challenges (e.g., street medicine, home visits)
- Some patients report positive experiences with pediatric and pharmacy staff
- Rotation opportunities are valued by residents for exposure to rural, diverse clinical experiences
Common complaints
- Long wait times for clinic, emergency, and pharmacy services
- Complaints regarding staff communication, specifically in nursing and physician interactions
- Administrative issues, such as delays in mailing prescriptions
- Below-average patient satisfaction scores for overall hospital experience
In patients' words
"While sometimes we failed to have solutions, other times I was encouraged by the dedication to and passion for combating these challenges among many of the doctors and nurses that I worked with. This has led to a strong infrastructure... I was impressed and heartened by the strategies and solutions that had been developed to provide a wide range of medical care..."
— Internal Medicine Resident reflecting on a rotation at Northern Navajo Medical Center"It could cost someone's life if you promise to mail prescriptions within 7 days and you fail to do so. I'm at 10 days waiting, and I still don't have my medication."
— Patient review on LocalityBizMore clinics in Shiprock
Shiprock, United States
Patients praise: Some patients report positive experiences with specific departments like dental and pediatrics · Some individual staff members are described as professional, caring, and compassionate.
Northern Navajo Medical Center
Patients praise: Some patients report professional, caring, and compassionate staff members · Recognition of the hospital's importance to the local community.
Locations | Eye Associates for New Mexico
Patients praise: Skilled and professional surgeons and doctors · Caring and positive bedside manner from some providers.
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