Shiprock, United States - Hubert-Yeargan Center for Global Health
General Acute Care Hospital • Shiprock, NM
Ratings by platform
- CMS HCAHPS data via Momentary Labs: 2 out of 5 stars (119 completed patient surveys)
What patients say
Patients praise
- quiet hospital environment
- dedicated and passionate medical staff
- existence of robust programs for street medicine and home visits
Common complaints
- long wait times in emergency and walk-in settings
- patient dissatisfaction with communication from doctors and nurses
- frustration with system-level failures in providing complex care and resources
In patients' words
"if it's minor you'll be waiting a loooooooong time. A friend broke his toe and we waited 4- 6 hours. Lost exact count, because we got tired of waiting and really hungry, we actually took a nap and still hadn't been called."
— IHS Shiprock-NNMC Patient Review"The patient’s child also expressed frustration and disillusionment with healthcare, citing all the ways the system had previously failed their father, including the wait time for the clinic visit that day."
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