Northern Navajo Medical Center Outpatient Clinic
Emergency Care • Shiprock, NM
Ratings by platform
- CMS HCAHPS (via Momentary Labs): 2 out of 5 stars (overall hospital rating) (119 patients surveyed)
- MedicalRecords.com: 3.2 out of 5 stars (30 reviews)
- Google: 2.6 out of 5 stars (72 reviews)
What patients say
Patients praise
- Some staff are viewed as professional and caring
- Efficient and courteous care noted in specific departments like dental and ophthalmology
- Relatively quiet hospital environment
Common complaints
- Long wait times in the emergency room
- Poor communication from nursing and medical staff
- Cleanliness issues in facilities and restrooms
- Perceived rudeness or lack of concern from staff
- Difficulties with appointment scheduling and phone responsiveness
In patients' words
"We've been stuck here at the ER with a sick toddler for hours and still nothing even though there have been only 5 people here. ... This place is a complete joke."
— MedicalRecords.com"Most of the staff is great and act very professional. On the the other hand. SOME of native staff can be rude and unpleasant. Even "lazy" at times."
— LocalityBiz.com"He was caring , listened to my concerns and provided the treatment I needed. He was pleasant and helpful with advice on how to handle my concerns."
— Healthgrades (Review for Dr. Shamsi)More clinics in Shiprock
Northern Navajo Medical Center
Patients praise: Many individual doctors and nurses are described as professional, caring, and thorough · Some patients report efficient and helpful care for specific services like dental or ophthalmology.
Locations | Eye Associates for New Mexico
Patients praise: Skilled and professional surgeons and doctors · Caring and positive bedside manner from some providers.
Comparing your options?
Browse other clinics in Shiprock, or filter by state and specialty to compare patient ratings.