Northern Navajo Medical Center

Patients praise

• Many individual doctors and nurses are described as professional, caring, and thorough
• Some patients report efficient and helpful care for specific services like dental or ophthalmology
• The facility is sometimes noted as physically nice inside
• The hospital environment is often rated well for quietness

Common complaints

• Long wait times in the emergency department
• Perceived staff rudeness or lack of professionalism, particularly at the front desk and by some support staff
• Concerns regarding hospital cleanliness and sanitation
• Perceived miscommunication or lack of responsiveness from nursing and medical staff
• Difficulties scheduling appointments and getting help via phone