Shawnee Health
Pediatrics • Shawneetown, IL
Ratings by platform
- Birdeye: 5.0/5 (13 reviews)
- BestProsInTown (27 reviews)
What patients say
Patients praise
- some providers praised as skilled and attentive listeners
- highly committed and passionate staff members reported by employees
- mission-driven focus on serving underserved communities
Common complaints
- reports of dismissive attitude toward serious patient concerns
- complaints regarding appointment scheduling and cancellations
- inconsistent communication with patients
- perceived rude or unprofessional conduct by some staff members
- providers described as stretched thin due to high patient volumes
In patients' words
"If you only need routine paps and birth control, this is the place for you. If you start experiencing more serious issues, your concerns will be dismissed."
— Yelp (Shawnee Health - Carbondale)"Dr. Mansuri, a skilled and compassionate physician, is described as the best doctor by patients... He is commended for his attentive listening, thorough care, and willingness to go the extra mile."
— BestProsInTown (Shawnee Health - Carterville)More clinics in Shawneetown
Wendy J Lotts, MD
Patients praise: Patients frequently describe her as kind, caring, and compassionate · She is often noted for being thorough, intelligent, and a good listener.
Medical Facilities | City of Shawneetown
Patients praise: high general patient ratings for providers in some contexts · comprehensive primary and preventive care services.
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