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Wendy J Lotts, MD

Pediatrics • Shawneetown, IL

★★★★★4.7/551 reviews across 3 platforms

Ratings by platform

  • WebMD Care: 4.5/5 (19 reviews)
  • US News & World Report: 5/5 (29 reviews)
  • Healthline: 2.3/5 (3 reviews)

What patients say

Patients praise

  • Patients frequently describe her as kind, caring, and compassionate
  • She is often noted for being thorough, intelligent, and a good listener
  • Many families have long-term loyalty to her practice, some spanning many years

Common complaints

  • Reports of office staff being unhelpful or difficult to deal with regarding refills or appointments
  • Occasional concerns regarding wait times or being rushed during appointments
  • Isolated complaints about tele-health or office policy frustrations

In patients' words

"Wendy Lotts is much more than just an MD for my children. She is a kind, patient, caring, thoughtful, intentional and compassionate human being."

— Vitals

"Love Dr Lotts. I do not enjoy dealing with the office staff. They are not helpful."

— Advocate Health Provider Profile

"Have been coming to the Gurnee office for 15 years. ... I will not let any of my kids be seen by Lotts anymore."

— WebMD Care

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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