Shawnee Health
OB-GYN • Shawneetown, IL
Ratings by platform
- HelpConnectUsa: 3.6/5 (33 reviews)
- Facebook: 92% recommend (19 reviews)
- Birdeye: 5/5 (13 reviews)
What patients say
Patients praise
- Professional and friendly staff in many instances
- Providers described as attentive, thorough, and good listeners
- Highly positive experiences with prenatal and OB/GYN care
- Welcoming, community-focused environment
Common complaints
- Appointment scheduling issues, including cancellations and long delays
- Perceived poor bedside manner or rudeness from some staff members
- Difficulty accessing emergency or new patient appointments in some departments
In patients' words
"I went to see Dr. Torrez for the first time today. It was a great experience. She took her time and talked with me, listened to what I wanted, and explained everything in detail."
— LocalityBiz patient review"Best care in southern Illinois hands down. Hands on care from professionals that actually care about you and your child’s health and safety."
— Birdeye patient review"I would not recommend this office. While the office staff were always polite they call us 15 minutes before the granddaughters appointment to cancel."
— LocalityBiz patient review (regarding dental)More clinics in Shawneetown
Wendy J Lotts, MD
Patients praise: Patients frequently describe her as kind, caring, and compassionate · She is often noted for being thorough, intelligent, and a good listener.
Medical Facilities | City of Shawneetown
Patients praise: high general patient ratings for providers in some contexts · comprehensive primary and preventive care services.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other OB-GYN clinics, or filter by state and specialty to compare patient ratings.