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Patients praise

• Some staff and individual doctors are praised for their helpfulness
• Pharmacy services have been noted as helpful by some patients
• Positive environment reported by some employees

Common complaints

• Inconsistent scheduling and administrative errors
• Long wait times for appointments and lack of provider availability
• High turnover of counselors and providers
• Unclear or strict late policies perceived as insensitive
• Difficulty reaching staff by phone and lack of return calls
• Concerns over quality of care and lack of clear diagnosis