
Centerstone Sedalia - W Main St
Behavioral Health • Sedalia, MO
Ratings by platform
- Yelp: 1.8 / 5 (93 reviews)
- Trustindex: 2.2 / 5 (13 reviews)
What patients say
Patients praise
- Individual clinicians are sometimes described as great
- Front office staff occasionally noted as helpful when available
Common complaints
- Difficulty reaching staff by phone or getting return calls
- Issues with medication refill coordination and delays
- Administrative errors, including scheduling mix-ups and lost documentation
- Frustrations with office accessibility and staff availability outside of appointment times
- Long wait times for appointments or support
In patients' words
"There have been multiple time that they failed to send in our medication to the pharmacy even after we requested and called them several days in a row. Every time we reach out to them we get sent to voice mail."
— Trustindex review"2nd time in a row they told us we had an appt and it was actually never scheduled. Been two weeks and a safety plan still hasn’t been emailed to me and I’ve currently been on hold for 30 minutes."
— LocalityBiz review (regarding predecessor, Burrell Behavioral Health)More clinics in Sedalia
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