Geisinger Mount Pleasant Lab
Laboratory Services • Scranton, PA
Ratings by platform
- Chamber of Commerce: 4.0 out of 5 stars (based on 9 reviews) (9 reviews)
- Healthgrades: 2.0 out of 5 stars (based on 1 review) (1 review)
What patients say
Patients praise
- Convenient and efficient registration processes for lab services
- Friendly, professional, and courteous staff
- Short waiting times in laboratory settings
- Comfortable experience during blood draws
Common complaints
- Dissatisfaction with patient portal/administrative communication
- Issues regarding patient termination/doctor-patient relationship changes
- Perceived lack of compassionate care at the broader system level
- Concerns regarding privacy and HIPAA compliance in hospital settings
In patients' words
"The staff member I dealt with was kind, swift, courteous and encouraging. Will most certainly be returning for any future lab work!"
— BusinessYab reviewer"The best place to go for blood work! The ladies are always so friendly and know what they are doing."
— Chamber of Commerce reviewer"I have never spoken to him since April 18. I want to know why I was terminated. I put in a complaint with Ethics Point."
— ComplaintsBoard reviewer regarding Geisinger Mount Pleasant managementMore clinics in Scranton
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