Gastrointestinal Consultants Scranton Endoscopy Center
Gastroenterology/Endoscopy • Scranton, PA
Ratings by platform
- U.S. News & World Report: 90% recommendation rate (N/A)
- Healthgrades (for Dr. Patel): 4.2 out of 5 stars (10 reviews)
What patients say
Patients praise
- High recommendation rate (90% reported by U.S. News)
- Positive feedback for medical care and clinical professionalism from some patients
- Efficient and convenient procedure experience (e.g., short wait times, easy parking) for some patients
- Appreciation for thorough and accurate medical diagnosis by certain physicians
Common complaints
- Complaints regarding office staff behavior, including reports of being rude, condescending, and unprofessional
- Difficulty in contacting the office and scheduling appointments
- Reports of long wait times and poor communication regarding patient concerns
- Some patients found specific providers to be dismissive or lacking empathy
In patients' words
"Outstanding and consummate professionals. Minimal waiting time... The entire staff from the receptionist and the nursing staff were courteous, totally professional, friendly and with a great sense of humor."
— BusinessYab review"The office staff is another story!! I dread making appointments or dealing with them for anything! They are really hard to get ahold of and once you do they are mean... They use street slang and are very unprofessional!"
— BusinessYab review"The staff were rude, arrogant & lazy, had a negative attitude, and a lack of care and compassion."
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