Gastroenterology in Scranton, PA - ProviderMatch - Geisinger
Gastroenterology/Endoscopy • Scranton, PA
Ratings by platform
- Geisinger ProviderMatch (Keelin M. Evans, CRNP): 4.7 out of 5 (based on 87 ratings) (9 reviews)
- Healthgrades (Dr. Bharatkumar Patel): 4.2 out of 5 (10 reviews)
- US News & World Report (Dr. Charles T. Grad): 2 out of 5 (11 reviews)
What patients say
Patients praise
- Many patients report feeling heard and understood by supportive, compassionate providers
- Effective and accurate diagnoses reported by some patients following previous unsuccessful care attempts
- Professional and efficient office experiences mentioned by several patients
- Clear communication and responsiveness noted regarding care plans and follow-up instructions
Common complaints
- Long wait times for appointments and procedures
- Perceived lack of empathy, dismissive bedside manner, or arrogance by some providers
- Staff issues, including perceived lack of professional communication and responsiveness
- Patient concerns regarding follow-up care and coordination of services
In patients' words
"Keelin Evans is very thoughtful, listens to what I have to say, discusses options I have, and encourages me to reach out to her via My Chart if I have a problem or question."
— Geisinger ProviderMatch"I feel Dr. Boger is detached or uncommitted in solving my stomach problems."
— Geisinger ProviderMatch"The staff were rude, arrogant & lazy, had a negative attitude, and a lack of care and compassion."
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