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Family Medicine in Scottsdale, AZ

Primary CareScottsdale, AZ

★★★★☆4.2/5722 reviews across 4 platforms

Ratings by platform

  • Yelp: 3.1/5 (103 reviews)
  • Birdeye: 4.4/5 (619 reviews)
  • Healthgrades: 3.45/5
  • Healthgrades: 1.5/5

What patients say

Patients praise

  • Friendly and helpful medical staff and doctors
  • Convenient scheduling and professional office environments
  • Comprehensive and attentive patient care
  • Clear communication regarding treatment plans

Common complaints

  • Rude or dismissive office staff
  • Difficult or inflexible appointment scheduling and late policies
  • Poor follow-up on test results, referrals, and prescriptions
  • Doctor bedside manner concerns including feeling rushed or ignored

In patients' words

"He takes time with every visit and listens to the patient. He explains all the tests and the different course of treatments so a patient can make informed decisions."

Patient review of Grayhawk Medical Group

"The office staff has to be the worst I have ever dealt with in my life... they are 'too busy' to address questions or follow up on test results, referrals or prescription mistakes."

Patient review of Scottsdale Primary Care

"Dr. Donald Cunningham puts the blame for any complaints on the patient and not on his staff or himself. He is too old to be in practice."

Patient review of Dr. Donald Cunningham

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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