Doctors - Primary Care in Arizona
Primary Care • Scottsdale, AZ
Ratings by platform
- Healthgrades (Dr. Robert Bierman): 4.6/5 (138)
- Healthgrades (Dr. Maty Yakoby): 4.8/5 (111)
- WebMD (Dr. Natasha Bhuyan): 5.0/5 (13)
What patients say
Patients praise
- Doctors perceived as knowledgeable, thorough, and caring
- Good bedside manner and willingness to listen/address all concerns
- Effective communication when interacting directly with the provider
- Convenient features like telehealth availability and proactive health planning
Common complaints
- Administrative and office staff communication (rude behavior, not answering phones, failure to return messages)
- Scheduling difficulties (long wait times for appointments, being booked out months in advance, scheduling errors)
- Billing and insurance verification frustrations (unexpected costs, billing errors, insurance-related disputes)
- Perceived lack of care or urgency from administrative/referral departments
- Rushed appointments or feeling like a number rather than a patient
In patients' words
"He is very meticulous and thorough when talking to you and creating a game plan for your health care. They always schedule plenty of time to address any questions or concerns you may have. The respect and concern he shows for your well being is truly a breath of fresh air."
— Healthgrades patient review (Dr. Maty Yakoby)"Unfortunately, her front office staff is so condescending and lazy that it is not worth dealing with to return. They are rude, will not answer the phone, are difficult when trying to schedule appointments..."
— Healthgrades patient review (Dr. Elise Donnelly)"The office staff has to be the worst I have ever dealt with in my life. Who knows if the Doctor is good but given he most probably hired the staff up front you have to wonder."
— LocalityBiz patient review (Scottsdale Primary Care)More clinics in Scottsdale
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